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  • Any single time I come to this Target....they never have enough people working the register. Well, lesson learned and never again. Writing this one fresh as I just left about 20 minutes ago. I'll try to condense as best I can. Ok, we all know and all love the Target "buy 4 get a $5 Target card" deals and the text CLEAN to 781555 and get $10 off $40 for buying crap you really don't need. So....its middle of the day and I take a lunch break and run to Steelyard Target. I know what I'm coming for and know what coupons I have and how much I need to spend to get my $5 Target GC. I have multiple items that should net me $20 I Target cards as well as $10 off my certain items via text coupon. First issue is they have ONE register going and there was already three people in line. Kid is younger and seemed new. He rings everything and its not giving me credit for certain things. He keeps trying....its not working. Now, there are three people behind me. He goes to get the younger manager and she comes over annoyed she was pulled away from her conversation with another employee. This "manager" does NOTHING to help this kid behind the register. Tells him to just void everything and re-ring everything. Solving nothing and now there are about NINE people in line behind me all wanting to see me suffer some type of tragedy as I'm holding everyone up. Of course, after the manager gives her pearl of wisdom to the kid and walks away. The kid behind register then takes everything off and re-scans everything and then does the coupons again. Same issue and no $5 Target GC. The kid behind register kept apologizing and was visibly shaken. I kept telling him its not his fault and never once got angry with him. At this point where he just didn't know what to do and who to ask.....I told him to forget it and I would go to another Target. So I just picked up my wallet and left everything bagged and sitting at the register while the line was more than ten people deep. The manager never bothered to open another register or come back to help him. She just kept chatting and laughing with her co-worker. I made a point to let him know it wasn't his fault.....and that it was his managers fault who left him hi and dry and did nothing to help him. I would never leave one of my employees to twist in the wind like that and not offer any type of management help, feedback or take on the task myself. So what did that kid learn today besides he cant go to his manager for help? I simply learned to stop going to Steelyard Target from now on.
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