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  • This company seems to mostly buy out other lenders loans. They will just send you a letter in the mail that appears to be junk mail and you have to hope you don't toss it. No real contact from the company, just give us our money and leave us alone. You have to go through a maze of their terrible website to try and pay your mortgage. What do I mean by that? You have to log into the website to click see my loan information which takes you to another site to log in again. Nothing like a little repetition to frustrate you. If you get lost along the way and call in to try and pay over the phone, because it seems easier....... they charge you $10?????? SERIOUSLY to pay my mortgage? So you are going to charge me to pay you? OBSCENE!!!!! Truly it is a shame that this company bought out our loan. Not pleased at all, going to figure out how to move with another lender as soon as we can. If you have the option do not start the loan here!
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