"Manager" felt the need to come to my table and explain, at length, how an ordering mix-up was my fault and that they would not allow me to switch my meals.
A simple "no" would have been fine and I would have been on my way eating the (mediocre) food that I didn't want.... But when you feel the need to go the extra mile and berate me at my table and be a complete a$&@ole in front of my family, that's when I draw the line. You were beyond rude and I hope this review costs you far more than the $9 you would have had to spend to comp the meal I did not want.