The customer service at this shop is amazing. Unfortunately for me, I've had a lot of car issues lately. However fortunately, Litchfield Auto has taken care of all my car issues. I drive a 2004 VW Passat. It's got almost 140,000 miles, so it requires a lot of maintenance. Plus it's a German car, so I cringe every time I have to take it in. Tamara and Phil are great though, as well as anyone else in the garage that has worked on my car. I would recommend them to anyone!