I came here for the first time to get my haircut, and Karina was amazing! I have very fine, straight hair, but a lot of it, so any little mistake is very visible and it holds no shape without massive amounts of product. I've had several stylists at other salons argue with me about my haircut, and then it turns out horribly when they get their way. Karina understood exactly what I wanted and needed very little direction, and I was very pleased. Plus they give you a nice head & shoulder massage - definitely worth the cost! I will be returning for my next haircut, and probably their spa services too.