My husband and I are loyalty card members. Been here twice in the last couple of weeks. We love their burgers and fries as well as some of their other entrees. One time they forgot haystacks that go with the burger and when we inquired and received them they were cold. Usually I order only water but the last time I ordered one of the endless specialty drinks and I had to ask for it to be refilled instead of them offering like they did for my husband's soda. If it's to costly to be refilled maybe don't offer as endless?
These are the 2 reasons for giving only 4 stars