I decided to browse at this place after finding it on Yelp. This is no thrift store; this store has many high-end furniture and decorator pieces, all in like new condition. I am guessing this is a popular place for wealthy people to send their gently used furniture when they decide to remodel. The store is not cheap, but if you are looking for high quality used furniture, this is a good place to stop. I didn't buy anything, so I can't review the customer service- I was not bothered by the employee when I was browsing. The only thing I didn't like is that there were a lot of unpriced pieces the day I was in.