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| - Recently went in for dinner and customer service was lacking in all areas. The three girls working the floor seemed to be more concerned with talking to each other and leaning up against their corner work area rather than attend to their guests. I'm not sure how much waiting time we allocated during but it seemed to be more than the time it took us to eat our food. When I looked around the restaurant, I would see other guests looking to get their attention as well. When we finished out food, our waitress that took our order cleared off some plates. We waited for our check, assuming she'd bring it since she asked if we were done and we replied yes. Nearly 10 min have passed and still nothing. We've made a couple eye contact with hem while they were in the corner talking, but no one came. As one walked by we said "Excuse me can we get our check." She brings our check shortly after and we return it right away with our card. A different waitress comes to pick it up and as we hand her our bill, we ask for dessert since they never offered it. She looks down at our table and sees there are some meat left and says she would have to charge us for the leftovers if we wanted our dessert. We said ok that's fine (although we've eaten here a dozen times and have left a little meat here and there and were never charged and still got our dessert). She goes to the register to swipe our card, the other lady who originally gave our bill goes up to her and before she swipes, tells her she was going to charge us extra for the meat, but soon realize they over charged us to begin with because the bill stated we ate rib eye but we didn't (it costs a little more). She brought our bill back and didn't end up charging us the extra for the meat since they already over charged us for the rib eye dinner price. This was probably the worst customer service I've had at this restaurant. We normally have a gentlemen as our waiter and they're usually pretty attentive. If those three girls spent half the time they did talking actually attending to their tables, they would have happier guests and happier guests mean better tips! I'm all for tipping 15% and up if the service is fairly reasonable, but that night unfortunately didn't deserve anymore than 10% The restaurant has cameras right above their work area, I hope who ever watches the recordings notices their work ethic, or lack of, each night they work together.
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