I purchased a deal from Groupon for te Home Improvement People. The deal was for 2 hours of handyman service. I called once a few months ago as I needed some minor plumbing repairs done in my shower. I called the main number to book an appointment however they just tell you somebody will call you back to make an appointment. 2 days later I get a call however I had already repaired it myself as I couldn't wait.
I called again this last Tuesday as I wanted my microwave hung under my kitchen cabinets. Again no answer so I left a message. I left a message everyday for 3 days until I finally got a call back. I was told hanging a microwave was a 2 man job and I needed to pay extra for the second person unless I wanted to help. I said I had no problems helping and I was told someone would contact me to book an appointment. It has been 6 days and I still haven't received a call back and I hired someone else to do the job. Very unprofessional.