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  • I called Journey Electric on Mon 11/6/17 to give me an estimate on installing 3 ceiling fans in my home. I mentioned at the time that I had found them through homeadvisor.com. Kirk, the owner came to my house that afternoon and spent about an hour doing an inspection to provide an accurate estimate. I was so impressed by his professionalism and demeanor that I decided to give the job to Journey and contacted them on Tue 11/7/17 to schedule the work. During this call, I mentioned to Janet (his wife) that I had found them through Homeadvisor.com and asked if they would apply the $50 coupon they offered on their Homeadvisor.com profile page. ($50 off work over $300. My estimate was for $438). Her response was that the coupon was for $50 off over $500. That the coupon was on their company website and that they don't use Homeadvisor.com anymore. ( I printed out the coupon with date/time stamp after this conversation. The coupon has since been removed from the Homeadvisor website.) Additionally, she said she would have to have a meeting with their electricians ??? before she could schedule an installation date and she would call me back with a day and time. Today is Mon 11/13/17.A week has passed and I have yet to hear back from Journey with an installation date. They have my phone# and email, the only excuse I can come up with is that they are dodging the $50 off coupon. I guess we are required to notify them of the coupon first so they can adjust their estimate upward accordingly. Even if they were to offer installation for free I wouldn't use them due to the lack of integrity shown and my concerns that they would show up with a disrespectful attitude and the work would be sub-standard.
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