I just got a haircut at this salon. Jessica, who is a level three, was rude! She was being very short with me and condescending. She didn't say a word to me throughout my whole haircut. It was the longest haircut of my life. The cut was okay. I really like Brooklyn. She's very good at what she does and is super friendly. I just didn't want to pay for a level four since I'm letting my hair grow out and I knew the haircut I was getting would be easy.