Had a great experience having my factory car radio replaced with a new Pioneer. First contact was with Ralph, he was very knowledgeable about my replacement choice and what it would take to put it in my Subaru. The install went smoothly and the estimate was right on. Would recommend them to others. Had one small issue with poor radio reception, took car up and they looked at it immediately and it turned out to be a simple thing that was fixed while I waited. All is well.