Clearly from my rating, I am not happy about my child's experience at this daycare. I cant knock the appearance of the facility but there is a lot of negligence that is disguised within the walls of this center. It is obvious that there is a lack of training when it comes the employees at Creative Kids on Alta. And it is not comforting that as a parent, I have to worry about my child while balancing work. They are prompt about deducting the cost from my bank account however the same concern is not given to my child. The child to adult ratio is 12:1, which doesn't leave much attention to any child. And when my child was injured, and I did say injured, they have no explanation on what happened. They can only give me a scripted statement. And how do I know it is scripted? Because it was the same exact statement given to me by several other employees working in the building. They offer potty training at a cost however it's a scam because my child never learned the concept of alerting us of when he needed to use the potty. Art time is great however they allow the kids to paint without covering up their clothes to avoid ruining them. They've lost his 2 of his jackets and we have never recovered them. They don't have or they don't enforce a sick policy, so kids are constantly sick. Believe it or not, there was a day that I went to pick up my child and they didn't know where he was at. After 5 minutes of searching he was found in another room. There is no accountability with this facility and there needs to be when it comes to children. It all starts with Kelly, the manager for business. She has no clue on how to run a daycare or she doesn't care because they are not her children. This place is only concerned on flipping a buck and not about our children. I'm leaving this review because I don't want any other child to have to go through the bad experience my child went through...and parent(s) too.