Well I must say that Sweetours have redeem their customers service in my eyes, I am a happy customer and the experience on this trip was great. First I have to say thanks to our driver Mr. Williams Egbert, he is the best, he made everyone feel safe and this man can drive a bus. My troop of 27 girls and their parents were just smitten with him on our Disney trip on June 10-11, 2017. I must say if you are ever n need of a charter bus service try this company and ask for Nicole she was very accompanying and then beg for Mr Williams Egbert.