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  • The only reason I can justify one star is because the bartenders made a fantastic Mule. Our waitstaff, I believe her name was Caroline, was super rude and not approachable. She treated our table of 4 like we were an inconvenience to her. We also had to get our own silverware, and tell the table next to us (that had the same waitress) where to get theirs. Her demeanor was completely standoffish. My friend ordered a side salad, and we had to ask 2-3 times for her food to come out (after the 3 of us had our food). She just assumed that my friend needed to eat her salad before she got her food. Our food was not great. My burger was raw, my fries undercooked, and my friends chicken were all over cooked and nearly inedible. It was evident that our food had sat under the heat lamp for an extended period of time. Their slaw with their chicken was wilted... WILTED AND BROWN. We asked to speak with manager, to address aforementioned issues. The manager was not any better. He was rude to us, because evidently we're an inconvenience. He cut us off when we were trying to explain our frustrations. He rudely advised us that if we had a problem with our food, we should have told our waitress and he'd fix it. Well, it would help if the waitress came back once to ask us how our food was. Tables next to us with a different waitstaff were treated respectfully. They also were seated after us, and got their food before us, and paid/left before us. It took our waitress 3 attempts at giving us the correct bills. This is why restaurants need to drug test employees.... I'd be better off getting a burger from Burger King... We waited over 20 minutes for our checks. We will never be back. We had to pay our tabs at the bar because our waitress ignored us!
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