I was very disappointed with my service. I bought a pair of pants and went to another store and tried on the pants with a new shirt. I realized the zipper was broken and went right back to the store to return them. I didn't realize the pants were a final sale item and the girl at the register didn't mention that to me when making my purchase. Maybe 20 minutes went by from the time I purchased them and brought them back. They would not refund my money. I have shopped there many times, but they lost a customer today and will also let my friends and family know about the experience.