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  • I was referred to them via Lumber Liquidators. They came out to do an estimate for laminate flooring in my house. They came out on a Tuesday and said I would have the estimate by Thursday of that week. When Friday came and I did not have an estimate I called them to inquire. They explained that there was a glitch in their system and some emails were not going out. They explained that nobody was in the office to resend, so I would get it first thing on Monday. On Monday I STILL did not receive the estimate, so I called AGAIN and they told me I would have it by the end of the day. Now it is Tuesday (a full week later), and I still have no estimate, even after calling twice about it. Since this company can't even seem to get me a simple estimate, I have NO confidence that they would be able to complete the work in an efficient and professional manner.
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