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| - I think it's universally agreed upon that the service at this joint leaves something to be desired.
Overall the food is fine. It's a chain restaurant, and that's the quality you should expect. Last time I was there, however, some very simple orders seemed to give our waitress a hard time.
In short, one of us ordered a stack of pancakes for our meal, while the other got a side of pancakes with their other food. First, we were given crepes instead of pancakes. It took a little bit for our waitress to understand what was wrong, but ultimately she said she would leave the crepes there for free and go get the side of pancakes to correct it. She came back a bit later with the pancakes, and let us know she took off one of our meals from the check as compensation. Honestly I think that was a bit much, as we just wanted the correct food, but it was a nice gesture. Except she brought the wrong kind of pancakes. Once again, not a huge deal - they just had some fruit that the person did not actually like on it. We finished the meal and sat having some coffee and chatting. After some time, the waitress came over and started clearing off the table, which I overall wouldn't care about but she made it clear that she was leaving soon, hinting that she wanted us to go so she could too. This became quite apparent when she also took away our coffee carafe without asking. I get that you want to go home, but we've already settled up and just want to hang out for a bit, so pass us off to someone else and get out of here. Don't take away items that I've paid money for just because you're impatient.
TL;DR Place has aight pancakes but you should probably just go to the Koffee Kup instead.
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