| rev:text
| - My apologies for the long review - in an nutshell, I'm a regular here who won't be so regular after today's visit. The beers are good, the pizza can be hit or miss, the service is EXTREMELY slow.
I have been to this place probably over 25 times for beer and pizza, as I work right across the street. My co-workers and I tend to go for a beer after work every Friday and we go for lunch here around 3 times a month but I haven't been compelled to write a review until now.
The last few times we have went for lunch, we have waited between 30-45 minutes to get our food. It doesn't matter if we go at 11:30 a.m. or 1:30 p.m. There could be 2 other tables in the whole place and we will still have a lengthy wait.
Today, 4 of us went for lunch. 3 of us ordered a lunch size pizzas and 1 ordered a lunch size, gluten free pizza. Given that we go here so often, we usually don't take a look at the menu, we always get the same thing. Our pizzas came after 45 minutes (prompting the manager to offer us a 30% discount, which was nice), and the gluten-free pizza, while it looked a little larger than the other lunch sized pizzas, was not the size of a regular pizza, however when the bill came, my coworker discovered she had been charged for a full size pizza.
The waitress had conveniently forgot to mention that the lunch size pizzas don't come in gluten free and proceeded to order a full size pizza for one person, which she barely ate any of because it was terrible. The waitress' words were "oh sorry I guess I should have mentioned the gluten-free pizzas don't come in lunch size, but it says that on the menu." As I mentioned, we don't usually take a look at the menus because we're here so often. Don't you think you should have said when my coworker ordered a "lunch-size, gluten-free" pizza that that doesn't exist in Beer Revolution world?
Since we had already gotten a discount for our food taking a coon's age to get to our table, nothing more was offered.
I know this doesn't sound like much of an issue, but we are regulars there and the service is declining rapidly. The managers are always very nice and have offered us discounts multiple times because of the length of time we wait, but they shouldn't have to do that every time we go in. I'll still go here for beers after work (the peach fuzz is delicious), but since I only have an hour for lunch and don't like slow, rude service, I won't be making the trip across the street for a lunch-time pizza again anytime soon.
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