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| - I've heard so many good things about this place, that I decided to take some friends who've been there before with me one evening. Granted I know it is in a strip mall and that the space is "cozy," so I was prepared for a little wait.
As soon as we entered, we were immediately greeted by the manager (or owner?) who quickly took our name and asked us to have a seat...should be about 10 minutes. The environment was pleasing...open space, sofas to wait while the tables are being turned over, TV's on the wall...typical neighborhood diner. And 10 minutes later, we were seated.
The menu had many eye-catching descriptions for what I've heard are incredible burgers. If I didn't visit their website beforehand, I wouldn't have really understood (or appreciated some of the selections). They were limited on their "adult libations" to beers, wines and saki...but they were able to create something with saki for our group that was pretty tasty.
The only issue I had with Baci was their service. It wasn't that it was semi-busy and they had a limited wait staff to serve everyone, it was our server who was not really listening to us and messed up the drink order numerous times and acted frustrated. To further complicate things, we had multiple servers come by the table to ask the same thing of us...it was like they were not working together in harmony. Serving the food was a bit unusual as the menu is basically burgers and fries, yet when they brought our food out, they only brought the burgers...saying the fries would be out shortly. Hmmm, shouldn't you serve them together?
Again, I think the food was incredible and will try other items on the menu again soon...just get the wait staff a little better trained and it should further elevate the experience for Baci Burger.
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