Let me start off by saying that I really, really, really had much higher hopes for this company as I found them here on Yelp and saw nothing but 5-star reviews.
We needed a windshield on one of our company vehicles replaced.
I called on a Thursday and spoke with Joe. He seemed very eager to accommodate our busy schedule and I was grateful for that. Joe stated that he had the windshield we needed and could have a 6" tint strip installed before they arrived for an additional $15.00. Sold. He set an appointment for Saturday at 10:00 am.
Saturday morning, no one showed up. We received a call from Joe later in the afternoon stating that he was having brake issues with his work truck. I completely understood and wouldn't want anyone to be put at risk for the sake of replacing a windshield. We agreed to reschedule for the following week after his truck was safe to drive.
I believe it was a Tuesday evening that we rescheduled for, and I even gave him a 2 hour window to work with (5:00--7:00) because he was coming from Mesa. I thought, "Surely he will redeem himself." According to the owner of my company, Joe showed up after 7:00 without the tint strip installed on the windshield. He did offer to reduce the price of the windshield for the missing tint, but that only meant that we'd have to find and install the strip ourselves. Joe also stated that we "never requested a tint strip..."
Overall, I was very disappointed with this company. The reason I gave two stars is because he had the best prices of anyone that I had called, but I guess you get what you pay for. I'd much rather pay a little more and have my time treated as though it was valuable and get what I was promised.