POOR CUSTOMER SERVICE:I have been a long term customer --- Always a cheese or sausage and two pieces of cheese cake and chicken wings.
Last night my wife wanted KFC - so I went there and got her meal - I called Mamma Mia from KFC and said I would like two slices and a cheese cake ---- the girl said we don't take orders for slices over the phone. Are you kidding? She said it was a rule and it had something to do with being ready for walk in customers. I said I am a customer. I explained that I had my wife's food with me and I did not want to wait for the slices as sometimes it is not that quick and I didn't want her food to get cold. She then gave me another girl - who said the same thing - the manager Chris was out. I asked her to have him call me. No call back - and I called back twice for him and he was always out.
I cannot believe that they would be so customer unfriendly and cannot believe they have some silly rule about not being able to order slices over the phone - I guess that includes cheese cake.
That is ok ---- I went to Spinatos which is much better. Mama Mia has lost my business of the last ten years ------ I am out of there.
CHRIS MAYBE YOU SHOULD RETURN A CUSTOMERS CALL - THE OWNER SHOULD FIRE YOU. MAYBE YOU DONT KNOW WHO I AM.
I AM THE CUSTOMER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!