The people working there are very kind and helpful. However, I did not enjoy the beef burger too much. It was pretty bland and dry (just like a fellow yelper said) it was disappointing for a $22 burger. But my boyfriend got the beef pie. And it was yummy and we shared the truffle fries. They really were tasty. So props to that. I just feel like for paying a lot for a burger, it could have tasted a lot better.