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| - I originally went into Larry H. Miller Dodge on Feb 10th 2016 and spoke with a salesman by the name of Aj, I went in with my wife and looked at a couple of vehicles I may have been interested in we were treated very nicely by Aj and we told him that unfortunately we weren't ready to make any commitments at this time because we had to go pick up our children from daycare, he said it was fine and gave us his card should we want to come back in, we said thank you and politely left. Two days had passed I had been getting phone calls from Aj asking if I'd like to come back in and look at some vehicles, I thought about it and because of how well I was treated by AJ I decided to go take a look at what options were available. I went back in on Friday Feb 12, 2016 and was greeted by Aj who was excited to show me some vehicles, we went over a couple of the different vehicles and power options. I ended up deciding on a 2014 Dodge challenger and we discussed some numbers which I repeatedly said that I could not afford and after waiting there for hours not initially even thinking of purchasing a car was told that we couldn't work a deal around what numbers I wanted but that they would definitely find me a better interest rate and a lower monthly payment that I could live with, I told them ok and they said go ahead and take the car and enjoy it don't worry we'll get you a good deal, so I left thinking everything was ok. On Feb 16th 2016, I get a call from Luis in the finance department calling me saying we couldnt work out a deal and they now want me to add my wife on the contract to see if they could get me a better deal I say I don't know and they repeatedly reassure me that its just to see if they can get me a better deal and that they wont proceed with anything until she signs, I again am fooled I call them back after speaking to my wife and inform them that she doesn't want to be a part of this and Luis' attitude changes to insulting me and saying well we will see what we can do because someone who makes what you make usually cant afford a car like this yet when I originally went in they had no problem telling me we would find a deal and to take the vehicle, so I say ok i hope we can make this work and I specifically asked Luis so whats the worst case scenario and he specifically told me that worst case scenario I would return the car and I would be returned my 1000$ deposit. So I get another phone call from Luis later that day on Feb 16th 2016 telling me he has found me a better deal based on just me being on the loan and I asked what it was and he stated that he couldn't discuss it with me over the phone and to come in I said ok. I went in Feb 19, 2016 and was greeted again by AJ who went to find Luis in finance to go over the new terms and everyone was so helpful and kind then I went in to talk to Luis and I discussed with him before looking at the new contract that I had issues with the total price of the car and what I wanted my payments to be at again, he rudely stated that there was nothing he could do that he would no longer negotiate and then proceeded to ask me to sign a form saying I agreed to going into a new contract and moving forward, I didn't agree to the new contract and knew that it was out of my price range and that it would not be a good decision for me to move forward so I signed on the paperwork saying that I'd be returning the car he immediately told me I signed in the wrong spot and I said no I didn't I cannot afford this and I will be returning the car. Luis immediately got up rudely not saying one word left and came back 20 mins later stating that this random person was a sales manager and I said ok, the sales manager of which I didn't get his name asked me what was wrong I told him honestly that I could not afford these payments and that the new contract wouldn't work for me so I would need to return the vehicle unless we could make this work for both of us, he then rudely answered taking your payment down 87$ isnt helping you and I said no it isn't I can't afford this, he then asked are we going to be looking at another car ( it being 8:50pm now) I said no and he then very rudely stated ok well then your 1000$ is ours and I said why is that then he said you are not holding up to your end of the deal, I stated we had no deal you guys told me to take the vehicle and to not worry we would get this figured out and I said to Luis in front of the sales manager remember that you specifically told me worst case scenario I would return the vehicle and my 1000$ deposit would be returned, Luis then stated sorry I do what I'm told and I said so I'm being penalized for not signing into a contract I cannot afford and they said again that I wasn't holding up to my end of the bargain and that in order to get my 10004 deposit back I would have needed to return the car in a timely manner and I stated that they had told me to take ownership of the car and to enjoy it and not to worry now they are treating
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