The receptionist is wonderful... But my gel nails cracked and were lifting day 3 of having them..called and explained my situation...they fixed the two nails that were lifting and cracked... 1 day later they cracked again... I ended up just cutting my nails and filing them down... For the price that I paid to have them applied I was disappointed.. I don't know if it was the quality of there product or how they were applied that was the cause of the problem.. Went to another salon and my nails have not cracked or lifted once and its been 2 weeks.