About: http://data.yelp.com/Review/id/L5W4qbpn8dDaqDteDxDa1A

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About: http://data.yelp.com/Review/id/L5W4qbpn8dDaqDteDxDa1A Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-06-28 00:00:00 (xsd:dateTime)
itemReviewed	CenturyLink
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I ALWAYS write reviews as I feel it's important for others to be informed before going to a restaurant, store, or with a specific company... and this is my first ever review under 4 stars. Guess I myself should've read the reviews first, silly me. This company is by far the worst I've EVER had to deal with on EVERY level. First of all, their customer service is AWFUL, BEYOND AWFUL. That goes along with their wait times... Which are excruciatingly long. But, once I FINALLY got thru while also tending to my 3 young children I spoke to a lady named "Kelly" whom must hate the company as much as I do bc she was SO RUDE from the moment she asked for my reason for calling. After explaining to her and her saying she can't help me she doesn't deal with that she's in billing, I stated that I also had a billing question as well and she said "that's too bad" and sent me back to the main prompt where I then had AGAIN to wait an even more EXCRUCIATING amount of time. To top it all off our "lifetime rate" we "locked" in a year ago, went up by double... again. I would stay FAR away!!! UPDATE: I ended up talking to a man by the name of "Preston" so I updated my review from 1 star to 3 stars. If I would have talked to this man from the beginning my review would be a 4 to 5 star rating as he was genuine, helpful, and talked to me as an actual human being that just had questions about my account, unlike my first encounter with "Kelly". It's unfortunate that a person like this can really change your view on a whole entire company.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Kelly

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