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  • Never have we ever been treated so poorly. We just threw our son a 2nd bday party here last Friday. We were there 11-1, and home by nap time. On our way home (about 15m drive) I realized we didn't pay, but to reserve the party we used a credit card, and figured that's how it all worked since no one asked us or offered us a bill. As soon as we pulled in the driveway the general manager called. Right off the bat threatening us, as if we tried to dine and dash or something. I asked if he could just use the card we reserved it with and he said they couldnt take payment over the phone and he kept asking why we couldn't drive back. Naptime of course, he asked if we BOTH had to be there for nap time, with 4 kids yes we do! After he hung up on us numerous times, and called the COPS on us (we didn't know about the cops till my husband went back to pay) my husband decided to just go pay. He was soooo rude and called my husband "shitty" and kept winking at my husband to be a jerk. We will never go back! Glad our son had a fun time! But we will spend our money elsewhere or until they get a new manager! Side note- the employee at the front told my husband that they get complaints all the time on the manager!
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