The place wasn't as busy but it took 20 minutes for the food to come out. The waitress went by our table five times without acknowledging our table. We literally had to wave her down each time and she did not apologize for the wait nor checked in with us.
There was another waiter who was servicing other tables who ended up helping us. Eric was very polite and friendly and made up for the lack of service. Kudos to him! They definitely need more waiters like him around.