We been to the the grand canal shoppes many times over the years. This is the first time we have rode the gondolas. We went to buy our tickets thinking we could go in line and get on but they have you come back we got our tickets at about 12:15 our reservations were at one we were allowed to line up at 12:50. Each person is $21 or pay for the whole gondola for $84 for a private were only in line for a few minutes until we were pulled out of line to the front to ride with another family with a girl the same age. This was a great experience and we enjoyed talking the family from England on our ride. The guy in charge of our gondola sang two songs.