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  • This was my favorite, off strip hotel. The last time I stayed there changed that opinion. Staff not as efficient, friendly or knowledgeable. Front desk couldn't give me info on the ING group I supposedly joined the last time I was here, points accumulated or even a phone number to call. My room was never cleaned or towels replaced until the last night of my stay. Yet I was out of my room from 6:30 AM---4PM. I had to ask them to clean it, I always leave a decent tip for the cleaners, but I guess my $ 20.00 was an insult, the room was messy with pizza crumbs all over the floor---never swept. Shuttle took 50 minutes to pick me up from airport. I had to ask twice to be put on the list for a return trip to Airport. It was a good thing I checked because the first person never put me on it. I won't stay here again.
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