I was staying in the hostel across the street. I needed ice for my protein shake. I had my own shaker bottle. I asked if I could purchase just a glass of ice. I was charged for an entire fountain drink. I said, "I will pay this but it seems dishonest that I am being charged for a fountain drink when I have my own glass and even Starbucks will give it to me for free!" He said, "You know what would happen if we did that for everyone? Last summer our ice machine broke down from being used so much!" I wasn't asking for free ice. I was asking for fairness. 25 cents for a cup of ice maybe? Customer service is not treating everyone like they are a criminal or homeless. There are internationals staying across the street in the hostel. Welcome to America! Way to represent America! I can see why you are 50+ years old and still working at 7-Eleven. You don't have any people skills!