I love this place until today, as a loyal customer I pre order so my food can be ready to pick up and go back to work. I have ordered before and it has been the case until Kayleigh Marie Reyes took my order today. Here is my short story. I get to the location at 11:13 am and paid - wait in the counter as I have waiting for my food. It's been ten minutes in and Kayla goes to the cooks and tell them that I was there and to start the order. Errrrr this got me pissed off, and we wait for another 8 min for the food. This is unacceptable. Really tell the cooks ten minutes later. Very Rude!!