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| - Stayed here for an out of town wedding and we were one of several family's that booked rooms together. As a packaged deal, we were all suppose to get rooms near each other however in the end, some were on the third floor and others on the second. After speaking with the front desk, they did offer to move all of us onto the third floor. We ended up not moving since everyone was already settled in and come to find out, the ice machine on the third floor was down.
Our room was OK, more cramped than I was hoping. It was very hot and stuffy so we had to kick the AC for sometime before it started feeling better. The room could have been cleaner. There was some vitamin pills on the window sill and under the desk chain. There was a few used toothpicks on the floor as well. The TV remote was very non-responsive, had to really aim and press each button a few times. Everything else seemed fine with the room. They had plenty of towels and having a fridge, microwave and coffee pot is nice.
The elevator seemed really slow and ready to call it quits any moment. When there was other people waiting to use it too, things would get way crowded and very slow.
The decor in the hallways is a outdated orange color. Carpet needs replacement as well. The pool seemed nice and clean. I did not use it but saw several others doing so.
They do have a few conference rooms and a spacious front lounge available to use for large crowds. It worked out great considering how small the hotel rooms are and in surpressing the noise level of crowds.
Upon check out, I could not find a luggage cart anywhere. Come to find out, they have only two for the whole place. When I went to check out and hand over my key card, nobody was at the front desk. I walked up and down the hallways looking for anyone that worked there. It was soon long that I noticed strangers coming in and grabbing Gatorade's from the front desk. Your suppose to pay for them but everyone was MIA. Eventually someone came to work and I was able to complete my checkout.
All in all it was OK but a bit below average. For the fee they charge you should have working ice machines, cleaner rooms, more luggage carts and better staff attention.
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