About: http://data.yelp.com/Review/id/KcwilMYzGYgB7yPmdIfccg

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About: http://data.yelp.com/Review/id/KcwilMYzGYgB7yPmdIfccg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-06-21 00:00:00 (xsd:dateTime)
itemReviewed	Buffalo Wild Wings
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	I'm a restaurant guy, so it's tough for me to leave a less than stellar Yelp review on a restaurant. BUT... the last 2-3 times of visiting this unit, well it's actually been horrible. And it's too bad, cause we like BWW in most locations. But this franchise needs help...soon. We came in at 9pm tonight, had to patiently wait for a total of 10 minutes to be seated while our eventual server walked away after we had waited 4 minutes to be acknowledged, to sweep the floor in a section where there were no customers while "visiting" with another employee. Actually, there were only 4 small paries seated in the restaurant. Then she came back & finally seated us, nonchalantly apologizing for the wait. She wanted to take our entire order as she seated us, but we didn't know what we wanted, except for our drinks. Then she disappeared only to return to the 3 top seated behind us...visiting with the young patrons there, as if she knew them. When my wife decided to get up to go to the ladies room, she finally came over to take our order but said she'd return when my wife returned. I said no, I can order for both of us and did. I ordered the "snack" size boneless wings with honey BBQ. My wife's wrap came out okay but my order of 8 boneless wings came out as 6 and labeled as "1/2 small" with 6 pieces, not 8 and they were mostly very dry, with little sauce, mostly bare breading showing. She finally came back & I asked her about it. She did get me some sauce & 2 more pieces. I don't usually leave a negative comment on a restaurant's performance but felt compelled after seeing so many employees, lack of patrons and lack of customer service. Something needs to be done to save BWW's reputation and this franchise... one visit with bad service/food is one thing...3 times is a sign of poor management and/or employees that don't have a clue or care. We hope someone will fix this one and soon...Good Luck!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Ken

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