Company replaced my broken oven after three months of service calls then tried to collect on a deductible that was taken out of my reimbursement. The best part of it all is that you can never get in touch with them unless you spend 30+ minutes on hold waiting. As if I have nothing better to do but wait on hold and be transferred to wait again just to fix an issue I keep being told is resolved. So far have spent over 3 hours waiting to fix this issue and have been told it has been fixed three times now.
I honestly believe they are scam artists, sending threatening letter demanding payment for something paid already. All I have to say is that if I receive another threat I bet my family of high profile lawyers are better than yours, and I have all the proof I need for a harassment lawsuit.