So I sent a message via yelp requesting a price quote on a Saturday Morning after the original tree service we booked flaked on us. Our two ginormous Palo Verde Tree branches were siting on our roof and the neighbors roof so it was sort of a dire situation. Scott replied immediately and we spoke over the phone and he said he could do a same day estimate and possibly do the work the same day as well. When he arrived he gave us a competitive price with what we had been previously quoted. His guy got started right away and got done within an hour and a half including clean up. Customer service was top notch !!