I went to Cecil's based heavily on all the positive reviews here on Yelp.
Having just purchased my first pair of nice leather boots, I was looking for a place that could install some half-soles onto my Wolverine 1000 Mile boots.
After a simple and smooth transaction of dropping off my boots and picking them up about a week later, I was pretty happy with how things worked out. Cecil's had applied some gross looking black polish to my dark red colored boots, but I was able to clean it off and figured things were good.
About 3 days later, whilst wearing my boots, the soles installed by Cecil's fell off while I was wearing the boots.
I took them back and Cecil's was quick to offer to fix them, and again I returned about a week later to find them "fixed".
Flash forward a few months, and now my boots are falling apart, the half soles are peeling away and now the leather is split on the soles of both of my boots.
I'm disappointed that my boots were ruined in the process of getting soles installed and now have to attempt to get them fixed, if that's even possible.