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  • After eight months, we decided to try Luna one more time. We went Saturday afternoon for a late lunch. Service was slow, considering they were not terribly busy. Chips and salsa much better... hot sauce was horrible. Fire hot with no flavor. My husband usually goes through two bottles... he barely touched the first. Food ordered was tasty, except sour cream missing on my plate, and we waited TEN MINUTES to get silverware and napkins. Definitely, a slight improvement but still disappointing overall. Also, why does "Jesse" only respond to positive feedback and ignore the rest? Just sayin. UPDATE: After reading "Jesse's" response, I can only encourage people to reconsider spending money there. Instead of proactively addressing customer complaints, even when there are MULTIPLE issues, management prefers to attack long time customers. Jesse - I'm sorry you are not mature enough to handle constructive criticism. And using big words like 'rant' only highlights your defensiveness.
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