The staff were very welcoming and friendly. Our server was really helpful and asked a few times if we needed anything or had questions about the menu - but not in an annoying way. The ambiance is kind of blah. It's brightly lit and the tables are pretty plain and it lacks personality. We started with the spring rolls which were very fresh and yummy. They had long strands of lemongrass popping out and the dipping sauce was great. My date ordered their specialty - the pho (pronounced "fuh") and I had the lemongrass tofu. I don't eat meat so didn't sample the pho, but he said it was very good. It came in a huge portion with a generous side of sprouts and peppers to add to it. The tofu I ordered was a great consistency, but pretty flavorless. I never salt my food, but this definitely needed something. I used the leftover spring roll sauce to at least season my rice. I understand its not their specialty, but I was kind of disappointed. They were out of most vegetarian options, so hopefully next time I'll have something else to choose from! Great prices and BYOB :)