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  • This review has been long overdue. I contacted Rob at "I Clean Carpets" after reading the amazing reviews about his company. Hands down, I Clean Carpets is the best carpet and tile cleaning business in the valley. I contacted Rob and scheduled my appointment a couple weeks out so I can get on his books early. After explaining what I needed done he gave me an estimate over the phone that was very reasonable. We have been living in our house for about 5 years (new build) and have never had the carpets cleaned. We have a set of 4 year old twins and one on the way so we figured it was about time. Rob called me as he was getting ready to leave his previous customers house and explained how far away he was. He then called again explaining their was some traffic and would be there shortly. I understand traffic and accidents happen and Rob is very good communicating with his customers his estimated time of arrival. Rob and his assistant showed up and immediately started setting up. He placed corner guards around the house and even helped move some furniture. I had about 1500 Sq. ft. of tile and grout that I needed cleaned and sealed and also 4 bedrooms of carpet cleaning. Rob and his assistant tackled the tile first and started with a pre-treatment. His assistant then went around and brushed every grout line until it looked brand new again. After the brush job, they hit it with a powerful pressure washer which made the tile look immaculate. My carpets were in pretty good shape and had a few small spots. Rob was able to easily remove these spots and made the carpets smell and look brand new again. After all the tile and carpet was cleaned he applied a scotch guard to the carpets and sealed all the tile and grout. Rob and his assistant did an amazing job!! They were very professional, clean and took great care during the entire process. After speaking with Rob you can tell he has been in the business for a long time and knew all the tips and secrets. As he was leaving he gave me a bottle of spot removal if any future spills may occur. Rob also called me the following day to follow up with the carpet and tile cleaning and wanted to make sure that I was completely satisfied. Talk about customer service!!! I was so happy with the service I received!! I will be using Rob in the future and will be recommending him to all of my friends and family.
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