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| - Nightmare techs who attempt to hold you hostage and work on commission. I had a broken PVC water pipe outside, tech said he could not patch the PVC pipe with a guarantee, it would take a day for the glue to dry so no water, on and on with story after story, and to replace with all new copper for over $1200. I call the office and get the head honcho on the phone who tells me I "misunderstood" what I said next I can't type, trust me, I know what he told me. He's then sitting in the van for 10 minutes talking with his office. All of the sudden his tune changed, well how about that! He "repaired" it and then turned on the water. Apparently he had too much glue on the inside of the pipe and he clogged my Moen shower valve, so he had to then repair my shower. All this is taking about 4hrs to do. After 1 yr or so, the pipe failed again, I had the same repair done by a different outfit, the repair was cheaper, and so far good for the past 4yrs. Avoid if you can or get a second opinion via the office to make sure your not getting ripped off.
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