I had a great experience at the Anthem location. I had some problems driving home to Flagstaff, AZ from Texas and the towing company suggested C & R. I dropped my car off there on a Friday afternoon and ended up having to wait in their lobby about 5 hours for someone to come and get me as I'm not from the Phoenix area, and the entire staff was so friendly to me and almost made it fun to hang out there. My car was ready Monday morning and they called me right when they said they would. Once I arrived, they showed me exactly what happened with my car and what they did to replace it, which was awesome considering my knowledge of cars leaves something to be desired. Two days after I picked it up, I received a follow up text from the manager to see how everything was going. The extra mile goes a long way! Every time my car needs work I will absolutely make the drive down to Anthem to have them do it.