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  • I wrote a review on December 27, 2017 about a client of mine who went to see Empire Dental and this morning saw a response from the front office receptionist alleging they discussed the plan with the spouse and client and they were happy. The is untrue. Let me explain again since it appears Empire Dental has not learned anything since the last time. The only reason why I wrote this review is the wife came and complained to me prompting me to call many times after they charge an 80 years woman $1500 for bottom dentures. Over the course of an afternoon I called and talked to a receptionist who did not cooperate or provide assistance and instead put us through to Dr Weisbrod who listened without attempting to resolve the issue. Instead he confessed they overcharged the woman and when we called back to get clarification the receptionist insisted the woman get in the car drive to their office only too tell her they can't refund when she told them the facility can replace the denture at half the cost. I think the receptionist thought I only spoke to her but I also spoke to Dr Weisbrod. As someone who has worked with seniors for many years, I find it despicable, dishonest, and unprofessional that someone would take advantage of a veteran couple. If you have seniors in your family, friends, or family, or thinking about going yourself to this practice, I highly recommend you find a different dentist. Do yourself a service and find a different dental practice.
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