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| - I've been here quite a few times, and every time I go I try to remember if I am in Scottsdale or if I somehow teleported to Lazydale, because I get confused.... My main issue is with the front desk staff, who are all typically unprofessional (so busy talking to each other that when you approach it's apparent that you are bothering them) and honestly, a bit pretentious. I once called and asked for a 2 hour massage and requested a masseuse who could do both deep tissue and swedish; I explained that I would like an hour of each. The receptionist told me that they couldn't guarantee this. She said that it was up to the masseuse. And the way she said it... Excuuuuuse me? Are y'all paying me for my massage, or am I paying y'all? Let me know, because my bank account reflects the latter.
As for the massages, over the 2 years that I've been in AZ, I've only had alright-to-never again experiences. Sometimes I just feel like it's a waste of money because I usually leave unsatisfied, and with muscles that were only slightly touched, even after specifically informing them of what I wanted. Some of the masseuses talk too much. I'm trying to relax and they want to chit-chat. I'm too polite to say, "shut up," so I try give hints, a la one-word responses before going full ig-mode. The last massage that I had here was on Father's Day. I got 1 1/2 hours of swedish. That day's masseuse seemed annoyed when I asked to use the restroom (which they typically ask me first) before beginning. She actually did a pretty good job on the massage, I just didn't like what I perceived to be an attitude. At least she didn't run her trap during my session.
This location is within walking distance of where I live, but I'm fairly certain that I'm done giving them my business.
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