My kitchen sink clogged and I was afraid to attempt to fix it myself because the plumbing in my house is very old (1950's). Freddy's was quick to come out to my house, they fixed the problem, was curious of my two big dogs, and gave good advice to prevent future clogs. I had a bit of sticker shock on the price but I feel like most of it was labor, which is understandable. I'd definitely use them in the future.