I found Dr. Shaposhnikov to be extremely professional, friendly, and funny. The thought of cameras entering my orifices caused me a bit of anxiety. This doctor was quick to calm my fears and explain the benefits of doing the procedures, all while making me laugh (which we all know is good for the soul). I've never waited more than 15 minutes to see Dr. Shaposhnikov and his staff was helpful and kind. I also like the email appointment reminder system. Without it, my sub-conscience procedure-evading mind would have spaced my appointments. Thank you Doc for taking great care of me, my family and friends!!