We were in town for a show at the Time Warner Cable Arena and were in the mood for Italian food after driving 12 hours to Charlotte from the northeast. Started with a gorgonzola salad with a nice balsamic vinaigrette and then had the thin crust pizza. We liked it a lot and really enjoyed it as we had a couple drinks. The bartender was experimenting, making some different syrups from scratch, and had us try a couple things since we had been drinking vodka tonics with a splash of fruit. Tried a homemade grenadine and a ginger mix, both very good and we appreciated the special treatment in being guniea pigs. I read some of the previous reviews, and we definitely had a nice experience compared to what others experienced in the past. Maybe they have new employees (kitchen and waitstaff) and you should give it another chance. We'll be back next time we're in town for sure.