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  • Not really my most favorite Starbucks location. I have had waaaay better customer service at the one at Rainbow and Warm Springs. The times I have gone there, it was via drive-thru. It was my dad and I ordering our drinks and for some reason, the barista just could not hear us! There were no cars behind or in front of us at one time and our radio was on the lowest level (we always turn down the volume whenever we go through a drive-thru). I had to tell the barista my order five times (caramel frappuccino with vanilla bean powder that she kept mistaking for a vanilla bean frap or just a plain caramel frap). She was confused with my order and she just wasn't listening! Either they need to get a new system or listen more carefully. Another time I have gone, I didn't want to go through the mess of a drive-thru so I went inside. The vibe is nice and the baristas looked happy to be working and were chatting amongst themselves before I ordered. HOWEVER, when I ordered, the mood suddenly changed and the lady that took my order gave off this feeling that she didn't want to be bothered with my order. What's worse is that when I got my drink, it was all watered down but because I didn't want to be there any longer, I went about my business and left. NEVER GOING BACK.
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