We come here often since this is the nearest BWW we have.. The service is usually okay, there's nothing really to serious to complain about like tonight. Our service wasn't very great. When we first arrived, everything was awesome but it seemed like our server forgot about us. After waiting for about ten minutes, we asked for ranch.. Didn't get our ranch until 15 minutes later but by then we were already tired of waiting and pretty much done eating. Obviously every single one of our wings isn't going to be perfect and it's normal for them to have some dark spots, it's completely understandable... Tonight, there was one that was extremely dark all around and didn't look appealing in any way. I was afraid to eat it and just by looking at it you knew that it had to go straight in the trash! Don't recommend, only if you're desperate.