This is hands down the worst Starbuck's I've ever been to. I always have to wait for a very long time for my drink. I've had them completely forget to make my drink on two occasions. The employees are nice but I think this store is poorly managed. There are homeless people inside of the shop who approach you and ask for change. The staff allows them to hang out inside even though they are not purchasing anything. Crack heads hang out in the bathroom for a very long time so customers cannot use it.